- 0 to 1
- End-to-end
- B2B
Keysign
Turned an early, engineering-led concept into an intuitive tool that helps agents navigate new rules after the NAR settlement.
Product designer and design leader. I start with research, design with empathy and use data & AI to make experiences simple.
I love solving problems and making things. Design lets me do both.
I love taking something complex and making it feel easy and clear.
My human-centered approach puts people's real needs first.
Using AI to enhance experiences and make them better and more delightful.
Turned an early, engineering-led concept into an intuitive tool that helps agents navigate new rules after the NAR settlement.
Reimagined the home-buying closing process, from design ops to an AI north star that earned executive buy-in and its own team.
Built a global strategy for Prime's new onboarding experience, welcoming members to the membership across countries, languages and benefits.
Created an off-ramp for teens aging out of their Prime Household, designed around the nuances of turning 18.
Evaluated and rethought the Prime US Household experience to increase adoption among members across the country.
Leveraged Amazon's existing wallet architecture so customers can pay for healthcare with their insurance benefits.
Consolidated a fragmented, multi-tool underwriting workflow into one clear experience for loan analysts.
Hackathons and side work where I've tested ideas, emerging tech and new interaction patterns.